Mia Smallman, Director of Global Benefits at Halliburton, joined our webinar to discuss their journey to find a technology partner for Halliburton’s global rewards and benefits strategy.
Mia shared the challenges they faced, and the strategies used to gain support for the project. Here’s a recap of the conversation, but you can also watch the full video here.
Halliburton’s Unique Benefits Culture
Halliburton is headquartered in Texas but operates globally, supporting oil companies with a range of services, from drilling to oil extraction. They employ a highly specialized workforce performing both in-office and field tasks, often in challenging environments.
Managing this kind of team required a benefits solution that could align with the company’s direct, results-oriented values.
The Need for Benefits Technology
Operating in over 60 countries, Halliburton needed a way to offer competitive benefits while making them accessible to all employees, regardless of their location or role type. Differences in local regulations, varying cultural needs, and the scale of Halliburton’s operations made centralized benefits management difficult.
"It’s hard to [deliver value] when you don’t have visibility into everything you’re doing and everywhere you’re doing it,” said Mia.
Halliburton also wanted to reduce manual administrative work within its HR teams. Acknowledging the impact technology could have in this, Mia said: “Technology takes a lot of the day-to-day administrative burden off of us, so that we could focus on answering more meaningful questions like, ‘Is this the right plan for you? Does this coverage suit your needs?’”
In particular, Halliburton wanted to support employees with the offerings they might value most, such as mental health and family benefits.
Halliburton’s Top 3 Priorities
Internally, Halliburton was looking for improvements in three specific areas:
- Consistency: Standardized processes across regions would ensure that benefits are aligned with Halliburton’s policies and compliance requirements.
- Visibility: Improved insights into benefits to support more effective governance and strategic decision-making.
- Efficiency: Reducing administrative tasks would allow HR teams to focus on higher-value, people-centric initiatives.
Choosing the Right Partner
Halliburton was specifically searching for a technology partner focused on automation and efficiency, who could consistently streamline complex processes across all regions, without compromising on local needs.
After exploring several options, Halliburton’s team was particularly attracted to Benify’s ability to handle complex, global processes. “We really wanted a system that could come and take over all the things that we were doing manually,” Mia explained.
Halliburton also preferred working with a dedicated benefits technology provider like Benify, as opposed to relying on only brokers who offer administration services. By choosing Benify as a specialized technology provider, Halliburton was confident that they had a partner who could meet their high standards for benefits management.
Advice from Halliburton
Halliburton’s experience highlights the importance of targeted expertise in implementing a global benefits solution.
Reflecting on Halliburton’s journey, Mia shared advice for other organizations considering a similar path: “We got our approvals from the executive leadership first and then leveraged that information when we worked with the local stakeholders.” This endorsement ultimately helped streamline the process and build support within local teams.
By choosing a dedicated technology partner, Halliburton is now able to support its employees more effectively, streamline operations, and ensure consistency across regions.
Watch the full webinar to explore Halliburton’s journey and discover how to find the right technology partner for your global rewards and benefits needs.
