From the first hello to the final farewell, every moment in the employee journey matters. The way you welcome, support and say goodbye to your people can have a lasting impact — on their experience, on your culture and on your brand.

With digital tools that simplify onboarding, streamline offboarding and create meaningful moments from day one, you can build consistent, people-first experiences. 

Here we’ve shared some insights from our new Benifex Lifecycle Guide — featuring advice directly from business and benefits leaders shaping the future of employee experience. 

Digital preboarding: build momentum before day one 

Preboarding is a great chance to build excitement, reduce uncertainty and show your newest hires that they’ve made the right choice. By encouraging new joiners to join a personalized benefits platform as soon as they sign their contract, you can introduce them to your culture and connect them with your brand before they’ve even walked through the door. 

As Michael Siljö, Business Director at Softgear, said: “We want to be an attractive employer even before someone starts with us. Since we implemented our Benify platform, we’ve had the opportunity to create a professional template to show how much we invest in each person before they start working.” 

For employers, this early investment in the employee experience has clear results: employees feel supported and informed, and HR teams can ensure everything is in place for a smooth start. 

Onboarding: full speed ahead 

A structured onboarding experience helps employees feel confident and connected to their new workplace. It’s not just about training — it’s about creating an engaging journey that supports people from day one. 

“For global organizations, it’s important to be able to onboard new employees remotely. This makes it even more important to offer digital checklists and e-learnings, as well as online ’meet n’ greet’ opportunities with people from different parts of the company,” says Hannah Steele, at Benifex. 

Employees who are onboarded digitally report higher satisfaction and better long-term engagement. With a benefits platform, regardless of whether your teams are in the office or working globally, your onboarding can remain consistent and on brand. 

Offboarding: create a lasting impression 

A thoughtful offboarding experience protects your employer brand and creates space for honest feedback. Offboarding also offers the opportunity to build long-term relationships. Whether it’s through alumni networks or follow-up touchpoints, the process can leave the door open for former employees to return — or to become strong brand ambassadors. 

Via a benefits platform, you can manage your offboarding through automated checklists, digital exit surveys and structured communications. This is an easy way to ensure your people feel appreciated right through to their final day. 

Ready to improve your employee lifecycle? 

Every stage of the employee journey is an opportunity to reinforce your culture and values, so don’t let that chance pass you by. 

Learn how you can create a more consistent employee journey here!